Privacy Policy
Introduction and who we are
The Privacy Policy is issued on behalf by Shanghai SinoExpo Informa Markets International Exhibitions Company Limited, a joint-venture company between Informa Markets Asia Group Limited and Shanghai Sinoexpo International Co. Ltd. In this Privacy Policy where “the organisers”, "we", "us" or "our" appears, it refers to Shanghai SinoExpo Informa Markets International Exhibitions Company Limited. This Policy is written in both Chinese and English, and both languages have the same effect. If there is any inconsistency between the English and Chinese versions, the Chinese version shall prevail.
This Policy only applies to the products and services we provide and their extended functions, including mobile apps, websites, WeChat mini-programs, and new forms of products and services that emerge with technological development.
We take the matters related to personal information seriously and are committed to handling the personal information of all those we engage with, whether customers, visitor, suppliers, colleagues, exhibitor or any other groups, responsibly and in a way that meets the legal requirements of China.
As part of using our products and services, browsing our apps, websites and WeChat mini-programs, and contacting the business, data and information is collected. This Privacy Policy sets out our approach to safeguarding and maintaining that personal information, and explains what data is collected, how it is used, the legal basis for its use, and the rights individuals have over that data.
What we collect
This section tells you what personal information we may collect when you use our products and services, and what other personal information we may receive from other sources.
In this Privacy Policy, the term ‘personal information’ refers to the types of personal information that may be collected and used, including:
This personal information relates to the following categories of people:
We may collect this information directly from you when you register for an event or engage with our services and/or platforms. We may also collect this information from third party partners and public sources to the extent permitted by applicable data protection law in China. In some cases, the data we collect from third parties is provided in a de-identified form and we are only able to connect it to you, if, and when you enter your mobile phone number in our registration form.
Sensitive personal information
Sensitive personal information refers to personal information that, if leaked or used illegally, may easily lead to an infringement upon the human dignity of a natural person or endangerment of the safety of his/her body or property, including biometric, religious beliefs, specific identity, medical and health care, financial accounts, whereabouts and other information, as well as the personal information of minors under 14 years of age.
If collecting or storing sensitive personal information, such as information relating to health and financial details, we will typically ask for your explicit and separate consent. However, there are some limited situations where this will not occur such as if you have an accident. If this does occur, we will ensure your privacy rights are protected.
During in-person events in Mainland China, we may collect your national identity card numbers and scanned copy of the identity documents, to fulfil legal obligations such as epidemic prevention and public security management. We may retain this information for the time necessary and within the retention period stipulated by laws and administrative regulations. We may also share that information with government authorities
If you are registering as a merchant or other roles which required additional identity authentication, on our websites and WeChat mini-program, we may collect financial accounts information, such as data necessary for processing payments and fraud prevention, including credit/debit card numbers, security code numbers and other related billing information.
If you are registering for any of our in-person events as a visitor via mobile apps, online registration site or WeChat mini-program, we may collect your precise location to Identify or authenticate users and for access control purposes.
Children’s personal information
Our services and products are directed at business professionals. They are not intended for children under the age of sixteen. We do not knowingly collect personal information from users in this age group and reserve the right to delete such information if we become aware of having collected it.
How and why personal information is used
This section explains how and why we use personal information.
In product enquiries, sales and administration
If you have made an enquiry about us or our products or services, either online or over the phone, your personal information will be used to respond to the enquiry or to take other steps at your request, prior to you entering into a contract with us.
If you have purchased or registered for one of our products or services, including on a trial basis, we will use your personal information, including bank or card details, to provide you with the product or service, communicate with you about it, handle payments and recover any debts.
In call monitoring for training and quality monitoring purposes
Where one of our sales representatives speaks to you over the phone, the calls may be recorded for training and monitoring purposes.
For event and exhibition management
If you participate in one of our events as a speaker, sponsor, exhibitor or attendee, your personal information will be used in connection with the running of the event, to handle payments and recover debts, and to carry out logistic, and analytics activities, to ensure our events run smoothly and so that we can offer an improved experience for our customers.
We will also use your personal information to maintain databases that allow us to assess your qualities as a speaker or sponsor/exhibitor, promote events and encourage further engagement at our events.
Where we have your consent to do so, we may share your personal information with exhibitors at the event you are going to attend, so that they can contact you in advance and arrange to meet with you during the event.
In addition, photos and videos are taken at our events, which may feature attendees, speakers, sponsors or exhibitors. Where we have taken photos and videos at our events that feature you as an attendee, sponsor or exhibitor, to the extent permitted by applicable data protection laws, those photos and videos may be used for promotional purposes. Third parties may also take photographs at our events, for example to maintain a record of stands or exhibitors they have visited. We are not responsible for the collection or use of images taken by third parties.
Where events and exhibitions use badge scanning technology your personal information will be used to identify you at certain access points, such as to VIP areas, seminars, entry and exit and other areas of the event. This will provide certain location information. Badges or visitor registration QR code cannot be read remotely.
The personal information obtained from badge scanning will be used for access control, security and analysing visitor traffic with a view to improving the event experience for visitors and others.
You can also allow your badge or visitor registration QR code to be scanned by event exhibitors. When you do so your contact details will be shared with the relevant exhibitor and used in accordance with applicable data protection laws, the exhibitor’s privacy policy and any other notices or consents you are provided with or given at the event.
Where we are hosting and managing a virtual exhibition or event the organisers (and any third party platform provider acting on our behalf) will use your personal information provided during the registration process to host and manage this digital event and for analysing visitor interactions and traffic with a view to improving the event experience for visitors and provide you with a personalized experience. In some cases, other third parties who attend our events may collect information about you, for example, by taking a picture of your business card by using our event mobile app, or by scanning your visitor credentials. We are not the data controller of such data, not only do we not have access to it, but we are not responsible for the use of the data by third parties. For further information, please refer to the privacy policy of the relevant third party or the terms of use applicable to the relevant apps.
When you entering a virtual spaces, zone or room such as an exhibition booth your personal information may be shared with the sponsor and exhibitor to allow them to engage with you subject to the privacy notice and visitor rules and regulations you may have been provided during the registration and login process.
For marketing
The relevant service providers we engaged may use your personal information to send you newsletters, offers or other marketing emails that keep you up to date with our news, events and products that may be of interest. Depending on the nature of your interaction with us and applicable data protection laws, you may have actively given us your consent (i.e. opted in) or we may be entitled to rely on your consent to this Privacy Policy to market to you. The opportunity to opt out of future marketing will always be provided and you have the right to amend your marketing preferences at any time (see Your Rights section).
In some circumstances, where we have a lawful basis and you have provided your mobile telephone number, we may send marketing SMS/text messages or call you for marketing purposes, in accordance with applicable local laws. We may also send postal mailings with information on new products and events, where we have a lawful basis to do so and you have provided us with your postal address.
Some of our events, products and marketing services are co-branded or sponsored by third party exhibitors or sponsors. We may share your details with these third-party partners. Where this happens, a clear notice will be provided that gives the opportunity to opt out or opt-in to such sharing as required by applicable data protection laws. The third-party partner’s use of your details will be in accordance with the notice provided and its Privacy Policy and is not covered by this Privacy Policy.
For customer and prospects management (including analytics and product management)
We will combine the personal information that they collect from you, including much of the information in the “what we collect” section above, with personal data collected from certain trusted third party sources and use this information to create profiles in order to determine your/your company’s commercial interests.
For example, we will collate the information you provide as part of your registration for events, information you generate in connection with your attendance at events, information obtained by us using first party cookies and tracking technology on our apps, websites and WeChat Mini-program and certain information we obtain from third parties (such as data providers) to analyse, segment and determine which marketing segments you fall within.
We may use your personal information to undertake advertising campaigns on social media platforms such as WeChat, Weibo and Baidu in order to provide information about upcoming events or new products and to ensure you only receive relevant advertising about our products and services. We may share your personal information with social media platforms so that you see advertising about our, or our partners’, products and services that we think you will be interested in when you interact with the relevant social media platform. We may also share your personal information with social media platforms to help us present relevant advertising to individuals who the social media platforms determine are likely to have similar interests to you.
We maintain presences on social media platforms, through our company and brand pages. We collect personal information when you interact with us on social media. Please note that these social media platforms may set cookies and other tracking technologies on your device when you visit their pages and when you navigate from their pages.
The output of such information may be provided to us (usually for statistical purposes to see how users interact with our content on social media platforms). The social media platforms are responsible for how they handle your personal information and information about how these social media platforms collect and use your personal information (and how they use cookies and other technologies, including instructions on how you can disable these) can usually be found in their respective privacy policies and cookies policies on their respective websites. For customer and prospects management (including analytics and product management)
For website analytics
We may combine visitor session information or other information collected through tracking technologies, whether you are logged in or not, with personally identifiable information to understand and analyse your online experiences and determine which events, products and services are likely to be of interest to you.
Our marketing related emails contain a single, campaign-unique “web beacon pixel” to tell us whether emails are opened, and combined with other technology, to verify any clicks through to links within the email. We may use this information for purposes including determining which emails are of more interest to you and to query whether users who do not open our emails wish to continue receiving them. The pixel will be deleted when you delete the email.
Where you subscribe to an online service, the accompanying emails similarly include a pixel. We track interaction with these emails and our online services to validate attendance for accreditation purposes, to help determine which information is of interest to you and to customise the advertisements seen on our sites.
If you do not wish the pixel to be downloaded to your device, you should choose not to click links that we send or to opt out of email marketing or online events. This information may be connected to your personal identity.
While we strive to offer choice when using our website and WeChat Mini-program, we do not promise that we will be able to receive or honour web browser Do Not Track signals.
Within online membership communities, bulletin boards and chat areas (including WeChat groups)
You may choose to participate in WeChat groups organized by our Enterprise WeChat account and online membership communities on our sites that allow you to create and publish a profile and other personal information. These communities may provide privacy controls that allow choice in how much of your profile and other information to make public or to share with others within the community.
Privacy controls are usually found on the page on which you edit your profile, and each individual is responsible for understanding how those controls work, including default settings, and choosing how the information provided is shared and protected. By participating in these WeChat groups and online membership communities you may be contacted by other participants using the information provided.
When you disclose personal information on any public community boards, WeChat groups or chat areas of this website, your personal information can be collected and used by anyone who views that board, WeChat group or area. This may result in unsolicited messages from other participants or other parties, which are outside of our control or responsibility. In addition, the information you disclose may include your or others' personal information or even sensitive personal information. Please exercise extra caution when sharing or disclosing relevant information when using our services.
Where you engage with us in customer enquiry chat areas or WeChat groups, we will use any information provided to help recommend products and/or assist with confirming any order you wish to place.
For enquiries and complaints
Any personal information provided on the Contact Us page will be used only to provide a response or to service the request or enquiry made.
For fulfilling legal obligations including anti-fraud measures and screening
If false or inaccurate information is provided and fraud is identified or suspected, details may be passed to fraud prevention agencies and may be recorded by us or by them.
To ensure we comply with international trade sanction laws and regulations, where appropriate customers, vendors and suppliers are screened against applicable sanctions lists.
We may also collect categories of personal information required by local law in order to obtain an event licence or to respond to queries or requests made by China law enforcement
How we protect personal information
We recognise the importance of protecting and managing personal information. Any personal information provided will be treated with the utmost care and security. This section sets out some of the security measures in place.
We use a variety of physical and technical measures to keep personal information safe and prevent unauthorised access to, or use or disclosure of it. Electronic data and databases are stored on secure computer systems with control over access to information using both physical and electronic means. Our colleagues receive data protection training and there is a set of detailed security and data protection policies which colleagues are required to follow when handling personal information.
While we take all reasonable steps to ensure that personal information will be kept secure from unauthorised access, we cannot guarantee it will be secure during transmission by you to a website or other services, as we do not control that transmission. We make use of HTTPS (HTTP Secure) whereby the communication protocol is encrypted via Transport Layer Security (TLS) for secure communication over a computer network. The website is loaded via HTTPS, represented by the lock icon in your web browser ensuring the transmission is secured with a certificate issued by an official security certificate authority to the service provider operating it.
When using our website, platform or WeChat mini-program for transactions, you will may disclose your personal information to potential trading parties, please properly protect your personal information and provide it to others only when it’s necessary.
Cross-border transfer of personal information
In principle, your personal information will be processed within China. However, as a global company, your Personal Information may be provided to Informa affiliates (including companies established outside of China) for global management and business planning purposes.
For example:
For such cross-border transfers, when personal information is processed based on consent , we will obtain your separate consent and meet the requirements and procedures in accordance with applicable Chinese law.
In some cases, we may also use service providers outside of China to assist us in processing your Personal Information. We will take necessary measures in accordance with the law, including but not limited to obtaining your separate consent, entering into standard contractual clauses with overseas recipients to stipulate the rights and obligations of both parties, and ensuring adequate protection for your Personal Information.
If you have any questions, comments, suggestions or complaints about the cross-border processing of personal information described above, you can contact us or contact overseas recipients through the contact details listed in this Policy.
Cookies
A cookie is a small text file containing a unique identifier that is automatically placed on a user’s computer or other device when the user visits a website. For more information, please refer to our Cookie Policy.
Sharing personal information
To provide you with our services and products, your information may be shared for specific reasons. This section explains how and why personal data is shared.
We will only share your personal information if we have obtained your separate consent as required by China data protection law and regulations or in circumstances where your consent is not required according to laws and regulations.
Sharing with Informa Group companies
As part of the Informa Group, we may share your personal information with affiliates within the Group, who assist us in providing products and services or perform analytics on the usage of such products and services.
If we are sharing personal information with affiliates outside of China, we will also ensure compliance with the requirements and procedures set forth in the "Cross-border Transfer of Personal Information" section. We only share personal information when it is necessary, and within the purposes stated in this policy. If we share your sensitive personal information, we will seek your authorization and consent again.
We will take all reasonable controls to ensure the security of your personal information transmission and processing when it is shared with others as permitted by this Privacy Policy.
Sharing with Service Providers
We may share your personal information with third parties who assist in providing our products and services and administering our business. These include IT and marketing technology host suppliers, web and data hosting providers, mailing houses, ad servers, logistics and general services contractors, debt collection agencies, onsite health and safety partners, event registration partners, sales platform providers, communication tool providers, stand designers/builders/fitters, suppliers of sponsorship/marketing/PR collateral and other event collaboration partners. Personal information will only be shared with third parties if and to the extent it is necessary for them to provide our products and services to you.
We use web chat services including WeChat and WeCom that allow us to connect with you and answer sales and customer services questions quickly and directly. We ensure these service providers protect your data but these chats are intended to provide quick answers to basic service questions only, and you should not provide any sensitive information, such as bank or credit card details in these chats.
In particular, in order to improve the strength and stability of our WeChat (including WeCom) mini-programs, we might embed application program interfaces (APIs) and software tool development kits (SDKs) of authorized partners (including WeChat companies, online banking or third-party payment platforms, etc.). We will conduct security testing on the APIs and SDKs from authorized partners to obtain relevant information and establish data protection agreements which require authorized partners to process personal information in accordance with applicable laws and regulations, as well as this Policy and any other relevant confidentiality and security measures, unless authorized partners obtain your consent separately.
The following table lists the relevant third-party SDKs:
Name of the SDK |
Processing Activities |
The link of Developer’s Privacy Policy |
Baidu Tongji SDK |
Statistical Analysis of mobile data |
|
DM Hub WeChat Mini-program SDK |
Analyse the data source and IP address |
https://api-docs.dmhub.cn/api-docs/v2/trackevent/dmhubsdk_privacy_policy |
Message Push from Getui |
Deliver marketing messages |
https://www.getui.com/privacy |
These personal information processors are bound to compliance through contracts in place that protects the personal information you have shared with us.
Sharing with other Personal Information Processors
We may share your personal information with trusted partner organisations for their marketing purposes in accordance with applicable data protection laws and where required, with your permissions. We will inform you of the name of the recipient, contact information, processing purpose, processing method and type of personal information shared. If the personal information to be shared were processed based on consent, we will also obtain your separate consent in accordance with the requirements of relevant laws and regulations.
If you use one of our virtual products, such as a virtual exhibition, directory site or webinar, or choose to allow your badge or your visitor registration QR code to be scanned at an event, we may pass the information you provide to third parties. Generally, this will be via a process whereby you, as the user, visit or interact with a third party such as by visiting a stand at an online exhibition, having your badge or your visitor registration QR code scanned or clicking an asset branded and provided by a third party. In some instances, for example, a product listing site, you may reach out directly to a supplier or exhibitor, who may contact you in return. In other instances, our virtual products are sponsored and, in these cases, the data provided will be given to the sponsor. Generally, we will let you know at the time of collection if a product is sponsored.
We may also share your personal information or business information, if we determine that you have violated laws and regulations or seriously violated the relevant agreements and rules of the platforms you signed up to, to protect the personal and property safety of other users from infringement.
To reorganise or make changes to our business
In the event that we are subject to negotiations for the sale of all or a part of our business to a third party, are sold to a third party or undergo a re-organisation, we may need to transfer some or all of your personal information to the relevant third party or its advisors as part of any due diligence process. We will put reasonable controls on your personal information by signing confidentiality agreements with relevant third-parties.
Any information that is transferred to that re-organised entity or third party and will be used for the same purposes as set out in this policy, or for the purpose of analysing any proposed sale or re-organisation. If the third party changes the original processing purpose and processing method, your consent may be obtained again when it’s necessary.
In connection with legal or regulatory obligations
We may process your personal information to comply with our legal and regulatory requirements or to respond to regulators where applicable. This may include disclosing your personal information to third parties, the court service and/or regulators or law enforcement agencies in connection with enquiries, proceedings or investigations by such parties anywhere in the world or where compelled to do so.
In some circumstances, we may be legally required to disclose your personal information because a court, the police, another judicial or law enforcement body or government entity has asked us for it.
How long information is kept
We will only retain personal information for as long as is necessary and as permitted by applicable laws.
We will retain personal information while we are using it, as described in the section above. We may continue to retain it after we have ceased such uses for certain legitimate business purposes. For example, if you have opted out of marketing communications from us, we will retain limited details about you to ensure we can honour your opt-out request. We may also continue to retain your personal information to meet our legal requirements or to defend or exercise our legal rights.
The length of time for which we will retain your personal information will depend on the purposes for which we need to retain it and whether we can achieve these purposes by other means, as well as the volume, nature and sensitivity of the personal information, the risks that may arise from unauthorized use or disclosure of your personal information and applicable legal requirements. After the expiration of the retention period, we will delete or anonymize your relevant personal information unless we obtain your explicit consent.
Your rights
If you have any questions in relation to our use of your personal information, contact us. Under certain conditions, you (or in limited circumstances, your next of kin) may have the right to require us to:
Please contact us if you would like to exercise any of the above rights. You may find our contact information at the end of this policy.
For security reasons, we may verify your identity before processing your request. After verifying your identity, we will respond to your request in a timely manner and give a reply and reasonable explanation within the time limit stipulated by applicable laws and regulations.
However, we may not be able to respond to your request in some circumstances, such as those in connection with:
- Our performance of our obligations under laws and regulations;
- National security, national defence and security;
- Public safety, public health, or major public interests;
- Criminal investigations, prosecutions and trials;
- Evidence of malice or abuse of rights;
- Protection of the life, property and other major legal rights and interests of you or other individuals;
- Issues where responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
- Trade secrets.
In connection with requests for deletion of personal information, due to applicable legal and security technical restrictions, we may not be able to immediately delete the corresponding information from backup systems. In such cases, we will securely store your personal information and restrict any further processing of it until the backup can be erased or anonymized.
After canceling your account, we will stop providing you with products or services and delete your personal information, except as otherwise stipulated by laws and regulations.
If you want to exercise any of these rights, please send an email to databi-hk@informa.com. We will check your entitlement and respond in most cases within 15 working days.
Updating your information and marketing preferences
We want to ensure you remain in control of your personal information. We try to ensure the personal information held about you is accurate and up-to-date. We will always provide the opportunity to unsubscribe or opt out of future marketing communications.
Information on how to unsubscribe or opt out will be provided on every marketing email we send you. However, if at any stage you would like to update and/or correct such personal information, or opt-out of future marketing communications, request this by sending an email to databi-hk@informa.com
Contacting us
For any questions about this Privacy Policy contact:
Personal Information Protection team
E-mail: databi-hk@informa.com
We hope we will be able to resolve any privacy concerns you may have. However, you always have the right to complain to the competent court at the registered address of Shanghai SinoExpo Informa Markets International Exhibitions Company Limited or any supervisory authority for data protection law and regulations.
Changes to this Privacy Policy
To keep up with changing legislation, best practice and changes in how we process personal information, we may revise this Privacy Policy at any time by posting a revised version on this website. In the event of any material change to this Privacy Policy, we will provide notice via email or our website or by other means. To stay up to date on any changes, check back periodically.
This Privacy Policy was last updated on December 16, 2024.
隐私政策
导言与公司介绍
本隐私政策由INFORMA MARKETS ASIA GROUP LIMITED和上海华展国际展览有限公司设立的上海博华国际展览有限公司发布。本政策中出现的“主办方”、 “我们”或“我们的”等表述,系指上海博华国际展览有限公司。本政策以中、英文两种文字书就,两种文字具有同等效力。如中英文文本有不一致之处,应以中文文本为准。
本政策仅适用于我们提供的产品和服务及其延伸的功能,包括APP、网站、微信小程序以及随技术发展出现的新形态向您提供的各项产品和服务。
我们严肃对待个人信息问题,并承诺,对于任何和我们接触的客户、访客、供应商、员工、参展商或其他群体,我们都将根据经中国相关法律负责任地处理该等个人信息。
在您使用我们的产品和服务、浏览我们的App、网站和微信小程序和联系企业时,我们将收集数据和信息。本隐私政策载明了我们对保护个人信息所采用的方法,并解释了我们所收集的数据类型、使用数据的方式、使用的法律依据,以及个人对数据所享有的权利。
我们收集哪些信息
本节描述了在您使用我们的产品和服务时我们将收集哪些个人信息,以及我们将从其他来源收集哪些个人信息。
本隐私政策中,“个人信息”是指我们可以收集和使用的个人信息类型,具体包括以下信息:
上述个人信息涉及以下类别的人:
在您注册参加我们举办的活动或使用我们的服务和/或平台时,我们会直接通过您收集您的个人信息。在适用的数据保护法律允许的范围内,我们还会通过第三方合作伙伴和公共来源收集个人信息。在某些情况下,我们收集的第三方数据会以消除识别信息的方式提供,并且只有在您提供个人手机号给我们或者注册参加活动之后,我们才能将此手机号与您联系起来。
敏感个人信息
敏感个人信息是指一旦泄露或者非法使用,容易对自然人尊严造成损害,人身、财产安全带来风险的个人信息,包括生物识别特征、宗教信仰、特别指定身份、医疗健康信息、金融账户、个人行踪轨迹等信息,以及不满14周岁的未成年人的个人信息。
如果收集或存储敏感的个人信息,例如与健康和财务细节有关的信息,我们通常会征求您的明确和单独同意。但是,在某些有限的情况下,这种情况不会发生,例如发生事故。如果发生这种情况,我们将确保您的敏感个人信息得到保护。
在中国境内的线下活动中,为履行防疫、治安管理等法律义务,我们可能会收集个人身份证号码和身份证件扫描件,并在法律、行政法规规定的保存期限内,在必要的时间内保留这些信息。我们也可能与政府共享该信息。
如果您注册为商家或其他需要额外身份认证的角色,我们可能会在我们的网站和微信小程序中收集金融账户信息,例如处理付款和反欺诈所需的数据,包括信用卡/借记卡号、安全码号和其他相关账单信息。
如果您通过App、网站或微信小程序以访客身份注册我们的任何现场活动,我们可能会收集您的精确位置以识别或验证用户身份并用于访问控制目的。
儿童个人信息
我们向企业专业人员提供服务和产品。产品不针对年龄低于14周岁的儿童使用。我们不会在明知情况下向这个年龄人群的用户收集个人信息。如果我们知悉并收集了此类信息,我们保留删除此类信息的权利。
个人信息的使用方式和原因
本节阐述了我们使用个人信息的方式和原因。
产品咨询、销售和管理
如果您通过网络或通过电话查询我们的产品和服务,在您与我们订立合同前,我们将使用您的个人信息答复这些问题,或者应您的要求采取其他措施。
如果您已购买或注册购买我们的任何产品或服务(包括试用购买),我们将使用您的个人信息(包括银行或银行卡信息)向您提供产品或服务,发送相关的通知信息、处理付款以及追偿欠款。
为了电话培训监控和质量监控
当我们的销售代表通过电话与您沟通时,我们可能出于培训和监控目的对通话内容录音。
展会和展览管理
如果您以演讲嘉宾、赞助商、参展商或参加人员的身份参加展会,我们将在管理展会、处理支付事宜和追讨债务时使用您的个人信息。这些个人信息也能帮助我们开展后勤管理、分析活动,以确保活动顺利进行,并且让我们能够为客户提供更好的体验。
我们还将使用您的个人信息维护数据库,该等数据库能让我们评估您作为发言人或赞助商/参展商的品质、推广展会以及鼓励更多的人参加展会。
在征得您的同意允许这样做的情况下,我们会与您即将出席的活动参展商共享您的个人信息,以便他们可以提前联系您并安排在活动期间与您会面。
此外,我们在活动中还会拍摄照片和视频,与会者、演讲嘉宾、赞助商或参展商可能会入镜。在适用数据保护法律允许的范围内,如果您作为与会者、赞助商或参展商入镜了我们拍摄的活动照片和视频,我们会将这些照片和视频用于宣传目的。第三方也可以在我们的活动中拍照,例如用于记录其参观过的展台或参展商。我们对收集或使用第三方摄像头采集的图像概不负责。
如果展会和展览使用参展证扫描技术,我们将在展会的某些进入地点,如VIP区域、研讨会会场、进出区域和其他区域,使用您的个人信息来识别您的身份。此种情况下我们将获得您的某些定位信息。参展证和参展登记二维码无法远程读取。
通过参展证或者参展登记二维码扫描获得的个人信息将被用于入场控制、安全和分析参展人员人流量等目的,以改善参展人员和其他人的展会体验。
您还可以允许展会的参展商扫描您的参展证或者参展登记二维码。如果您同意参展商扫描,参展商将知悉您的联系信息,并根据适用的数据保护法律、参展商的隐私政策,以及您在参加展会时收到的其他告知书或给予的同意,使用您的联系信息。在某些情况下,参加我们展会的其他第三方会收集您的信息,例如,通过使用我们的展会移动应用程序拍摄一张个人名片的图片,或者扫描您的访客证件。我们不是此类数据的数据控制者,不仅无法访问这些数据,而且对第三方使用数据的行为概不负责。如需进一步了解更多信息,请参阅相关第三方的隐私政策或相关应用程序适用的使用条款。
如果我们主办和管理线上展会或活动时,主办方(和代表我们行事的任何第三方平台提供者)将使用您在注册时提供的个人信息,以主办和管理线上展会,分析参展人员的互动情况与人流量,从而改善参展人员的展会体验。
营销
我们可以使用您的个人信息,向您发送简报、优惠商品信息或其他营销邮件,让您实时了解您可能感兴趣的我们的发展动态、展会和产品。根据您与我们互动的性质和适用的数据保护法律,您可以主动同意(即选择接收)我们向您发送营销信息,或者我们有权依据您的对该隐私政策的同意向您发送此类信息。您可以在此后选择不接收营销信息,并有权随时改变您的营销偏好(参见“您的权利”一节)。
在某些情况下,如果我们拥有合法依据并且您已提供个人手机号码,我们会根据适用的数据保护法律,出于营销目的向您发送营销短信或打电话。如果我们具备合法依据并且您已提供个人邮政地址,我们还会邮寄包含新产品和活动信息的邮件。
我们的一些展会、产品和推广由第三方参展商或赞助商共同拥有品牌或提供赞助。我们会与这些第三方合作伙伴分享您的个人信息。在这种情况下,我们会根据适用的数据保护法律的规定,向您发出明确的通知,让您有选择同意或不同意分享的机会。第三方合作伙伴将根据相关通知及其隐私政策使用您的个人信息,该等使用行为不受本隐私政策的规范。
客户和潜在客户管理(包括分析和产品管理)
我们将对收集到的个人信息进行整合,此类信息包括上文“我们收集哪些信息”一节中所述的信息以及我们从特定可靠的第三方收集到的个人信息。我们会利用此类信息创建个人资料来确定您本人/您公司的业务偏好。
比如,我们会比对您报名参加活动时提供的信息、您在出席活动时产生的信息、您浏览我们网站时留下的第一手信息、我们通过App、网站和微信小程序获得的信息、以及我们通过第三方(数据提供方等)获得的信息,从而分析、归类并确定您属于哪个细分市场。
用于社交媒体
我们会在通过社交媒体平台(例如微信)开展营销活动时使用您的个人信息,以便向您提供与即将举办的活动或新产品相关的信息,并确保您仅收到与我们的产品和服务相关的广告。
我们会通过公司主页或品牌主页,在各大社交媒体平台展示产品和服务。如果您在社交媒体平台上和我们互动,我们会收集您的个人信息。请注意,当您访问和浏览这些社交媒体平台的页面时,平台会在您的设备上设置 Cookie 和其他跟踪技术。
此类信息的输出结果会提供给我们(通常出于统计目的,以便我们了解用户与主办方社交媒体平台上相关内容的互动情况)。社交媒体平台如何处理您的个人信息是属于该平台自己的职责,您可以查看其网站上的隐私政策和 Cookie 政策,了解他们会如何收集和使用您的个人信息,以及如何使用 Cookie 和其他技术,包括应该如何禁用此类功能的操作说明。用于客户和潜在客户管理(包括分析和产品管理)
在微信群组、在线会员社群、公告栏和聊天区域内
您可以选择加入官方企业微信号组织的微信群,参加我们网站上的在线会员社群,在我们的网站上创建、发布个人主页和其他信息。这些社群向您提供了隐私控制设置,您可以选择在多大程度上公开或与社群内的其他人分享您的个人主页和其他信息。
通常情况下,您可以在编辑个人主页的页面上找到隐私控制设置。您需要了解隐私控制的设置方式(包括默认设置),选择以何种方式分享和保护您提供的信息。您加入微信群组、参加在线会员社群,即表示您同意其他参加者可以利用您提供的信息与您联系。
如果您在本网站上或因使用本网站而跳转到的其他网站或平台上的社群、微信群或聊天区域披露您的个人信息,浏览这些社群、微信群或聊天区域的其他人可能收集、使用您的个人信息。这会导致社群的其他参加者或相关方在未经您要求的情况下向您发送信息。此种情形超出了我们的控制和责任范围。此外,您自愿分享的信息,可能会涉及您或他人的个人信息甚至个人敏感信息。请您更加谨慎的考虑,是否在使用我们的服务时共享甚至公开上传相关信息。
查询和投诉
“联系我们”的页面上提供的个人信息,仅用于回复或答复相关要求或问题咨询。
为了履行法律义务(包括反欺诈措施和筛选义务)目的
如果您向我们提供错误或不准确的信息,且我们发现或怀疑任何欺诈行为,我们可以向反欺诈机构提供相关信息,反欺诈机构或我们还可以保存这些信息。
为了确保我们遵守国际贸易制裁法律和法规,在适当情况下,我们将根据适用的制裁名单对客户、厂商和供应商进行筛查。
为了获得活动许可证或回应执法部门提出的查询或要求,我们还会收集中国法律规定所要求的各类个人信息。
我们保护个人信息的方式
我们意识到,保护和管理个人信息十分重要。我们将尽量以最谨慎安全的方式处理您提供的所有个人信息。本节将介绍部分现行安全措施。
我们采用多种物理和技术措施保护个人信息安全,防止未经授权访问、使用或披露这些信息。我们会将电子数据和数据库存储在安全的计算机系统中,并通过物理和电子手段控制信息访问权限。我们制定了详细的安全和数据保护政策并且为员工提供数据保护培训,要求他们在处理个人信息时必须遵守相关规定。
虽然我们采取了一切合理措施保护个人信息免受未经授权的访问,但我们无法保证您向网站或其他服务传输的信息的安全性,因为我们无法控制信息传输过程。我们使用 HTTPS(超文本传输安全协定),通过传输层安全协议 (TLS) 对通信协议进行加密,以便在计算机网络中进行安全通信。网站通过 HTTPS 协议(网络浏览器中以锁图标表示)加载,确保使用受到官方安全证书颁发机构颁发的证书来将数据传输到负责运营的 服务提供者。
在使用我们的网站、平台或微信小程序进行贸易往来时,您不可避免的要向潜在的交易方披露自己的个人信息,请您妥善保护个人信息,尽在必要情形下向他人提供。
个人信息跨境转输
原则上,您的个人信息将在中华人民共和国境内被处理。然而,作为一家全球公司,您的个人 信息可能会被提供给英富曼集团旗下的关联公司(包括在中华人民共和国境外设立的公司),以实现全球管理和业务规划。
例如:位于英国伦敦5 Howick Place的Informa Group Limited
对于此类跨境传输,如果涉及的个人信息是基于同意而处理的,我们将获得您的单独同意,并满足适用中国法律所规定的要求和流程。
在某些情况下,我们也可能使用中国境外的服务提供商协助我们处理您的个人信息。我们将依法采取必要的措施,包括但不限于获得您的单独同意、与境外接收方订立标准合同条款,约定双方的权利和义务,确保对您的个人信息得到充分保护。
如果对上述个人信息的跨境处理活动有任何问题、意见、建议或投诉,您可以通过本声明或集团隐私政策所列的联系方式与我们进行联系或联系境外接收方。
Cookies
Cookie 是一个包含唯一标识符的小文本文件,在用户访问网站时,网站会自动将其放置到用户计算机或其他设备上。有关更多信息,请访问Cookie 政策。
第三方链接
本网站含有跳转到其他网站的链接。我们对这些网站的隐私处理并不负责,也不接受任何与这些网站的内容相关的责任。我们建议您浏览从我们的网站链接的每个第三方网站的隐私政策,以确定是否允许其使用您的个人信息。
个人信息的分享
为了向您提供产品和服务,我们可以基于特定理由分享您的信息。本节将阐述我们分享个人信息的方式和理由。
特别的,我们将按照中国数据保护法律的要求,只会在单独征得您的同意,或另有规定不需要征得您的同意的情况下,才会共享您的个人信息。
与英富曼集团旗下各个公司分享信息
我们可能需要英富曼其他子公司协助我们提供产品和服务,或对我们和他们的产品和服务的使用情况进行内部分析,因此需要与关联方分享您的个人信息。
如果我们将与中国大陆境外的关联公司共享个人信息,我们还将确保该等共享符合“个人信息跨境传输”一节中所载明的前提条件与程序。我们仅在必要时共享个人信息,该分享的目的在本政策所述目的范围内。如果我们与关联公司分享您的敏感个人信息,或者我们共享个人信息的关联方改变了个人信息处理的目的和/或方式,我们将再次征求您的授权同意。
我们将通过制度、协议和技术手段控制您的个人信息在分享时传输和处理的安全性。
为了重组或改变业务目的
如果我们需要谈判以便向第三方出售全部或部分业务,或者将我们出售给向第三方,或者正在进行重组的,我们可能需要在尽职调查过程中,向第三方或其顾问转移您的全部或部分个人信息。我们会通过和这些主体签署保密协议以要求对您的个人信息采取合理的保密措施。
转移给重组后的实体或第三方的任何信息都将用于本政策中规定的相同目的,或者用于分析任何拟议销售或重组的目的。第三方变更原先的处理目的、处理方式的,也将重新取得您的同意。
为了履行法律或法规义务
为了遵守法律法规的规定,回应监管机构的要求,我们可以处理您的个人信息。这包括向第三方、法院和/或监管机构或执法机构披露您的个人信息,在全球范围内回应这些机构的询问、诉讼或调查,或者在需要时披露您的个人信息。
在某些情况下,如果法院、公安部门、其他司法或执法机构或政府实体要求我们提供个人信息,我们可能需要根据法律规定披露您的个人信息。
信息保留的时间
我们仅在必要期间或相关法律许可的期间保留个人信息。
如上文所述,我们在使用个人信息的期间保留个人信息。我们可以在停止使用后出于某些合法商业目的继续使用信息。例如,如果您选择不再接收我们的营销信息,我们将仅保留与您有关的有限资料,确保我们满足您不接收信息的要求。此外,为了遵守法律规定,保护或行使我们的合法权利,我们也可以继续保留您的个人信息。
在确定适当的个人信息保存期时,我们会考虑个人信息的数量、性质和敏感性,未经授权使用或披露您的个人信息可能带来的风险,我们处理您的个人信息的目的和我们是否可以通过其他方式实现这些目的,以及适用的法律要求。在上述保存期届满后,除非获得您的明确同意,我们会删除您的相关个人信息,或者对其实施匿名化。
您的权利
如果您对我们使用您的个人信息有任何问题,请联系我们。在某些条件下,您(或在有限的情况下,您的近亲属)有权要求我们采取以下措施:
如果您希望行使上述任何权利,请联系我们。本政策结尾处载有我们的联系信息。
出于安全考虑,我们可能会在处理您的请求之前验证您的身份并审查您是否享有这些权利。在多数情况下,我们将在15个工作日内作出回应。
但是,在某些情况下,我们可能无法响应您的请求,例如与以下情况相关的请求:
- 我们履行法律法规规定的义务
- 国家安全、国防和安全
- 公共安全、公共卫生或重大公共利益
- 刑事调查、起诉和审判
- 恶意或滥用权利的证据
- 保护您或其他个人的生命、财产等重大合法权益
- 响应您的请求将导致您或其他个人、组织的合法权益受到严重损害的问题
- 商业秘密
当您或我们协助您删除相关信息后,因为适用的法律和安全技术限制,我们可能无法立即从备份系统中删除相应的信息,我们将安全地存储您的个人信息并限制对其的任何进一步的处理,直到备份可以清除或实现匿名化。
注销您的账户后,我们将停止向您提供产品或服务并删除您的个人信息,法律法规另有规定的除外。
如果您希望行使上述权利,您可以通过 发送电子邮件到databi-hk@informa.com。我们将审查您的权限,并在大多数情况于15个工作日内进行响应。
更新您的信息和营销偏好
我们希望确保您一直控制您的个人信息。我们尽力确保您的个人信息为准确、最新的信息。我们将始终为您提供取消订阅或不再接收营销信息的选择。
我们向您发送的每一封电子邮件都将说明取消订阅或选择不再接收营销信息的方式。但是,如果您在任何阶段希望更新和/或改正个人信息,或者选择不再接收营销信息,请向我们发送电子邮件提出您的要求,邮箱地址:databi-hk@informa.com
用户内容发布方面(多适用于内容平台,如信息发布、电商、论坛、聊天、直播音视频、深度合成、生成式人工智能等)。
您不得利用基于深度学习、虚拟现实、生成式人工智能等新技术新应用制作、上传、复制、传送、传播虚假新闻信息等法律法规禁止的信息内容,或将合成内容谎称为自然内容。您在发布或传播利用基于深度学习、虚拟现实、生成式人工智能等新技术新应用制作的非真实信息时,应当以显著方式予以标识,否则平台有权对相关内容和账户采取包括但不限于增加标识、限制、封禁等措施。
联系我们
如果您对本隐私政策有任何疑问,请联系:
个人信息保护团队
我们希望我们能解决您关注的任何隐私问题。但是,您始终有权在上海博华国际展览有限公司的注册地址所在地有管辖权的法院起诉,或向数据保护法律的监管机构申诉。
本隐私政策的变更
为了顺应不断变化的法律、最佳实践和个人信息处理方式的变化,我们可以通过在本网站上发布修订版来随时修订本隐私政策。如果本隐私政策有任何重大变动,我们将通过电子邮件或其他方式发布通知。如要了解最新变更内容,请定期查看。
本隐私政策的最近更新日期为2025年7月30日。